Bogdan-Jan Simion

Experienced Multilingual Professional in Hospitality, Public Service, and Client Relations

Göppingen, DE.

About

Highly adaptable and results-oriented professional with extensive experience across hospitality, public administration, and client-facing roles. Proven ability to enhance customer satisfaction, streamline administrative processes, and drive operational efficiency through strong communication and multilingual capabilities. Seeking to leverage diverse background and strategic problem-solving skills to excel in a challenging and impactful role.

Work

Multiservice Group/Elaya Hotel Göppingen

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Night Auditor/Receptionist

Göppingen, Baden-Württemberg, Germany

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Summary

Managed front desk operations and night audit procedures, ensuring seamless guest experiences and accurate financial reconciliation for a busy hotel.

Highlights

Oversaw night audit processes, accurately reconciling daily transactions and preparing financial reports to support efficient hotel operations.

Provided exceptional guest service, handling check-ins, check-outs, and inquiries to maintain high levels of guest satisfaction and resolve issues promptly.

Managed reservations, room assignments, and administrative tasks, contributing to streamlined front desk efficiency and effective resource allocation.

Ensured hotel security and guest safety during night shifts, responding to emergencies and maintaining a secure environment.

Hotel Meliss-Craiova

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Receptionist

Craiova, Dolj, Romania

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Summary

Delivered comprehensive front desk services, managing guest interactions, administrative duties, and event coordination for hotel operations.

Highlights

Provided expert customer consultation, assisting guests with inquiries, bookings, and local recommendations to enhance their stay experience.

Executed diverse administrative tasks, including data entry, correspondence, and record-keeping, ensuring organized and efficient front office operations.

Utilized PC Office applications proficiently for daily tasks, improving communication flow and document management efficiency.

Coordinated and supported event management logistics, ensuring seamless execution of hotel functions and guest satisfaction.

Rathaus Sopot-Dolj

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Public Official/Social Worker

Sopot, Dolj, Romania

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Summary

Managed administrative processes and provided social assistance, guiding citizens through public services and financial regulations.

Highlights

Performed extensive administrative duties, managing public records, documentation, and operational workflows to support municipal services.

Provided direct customer consultation to citizens, offering guidance on various public services, regulations, and social programs.

Managed inquiries related to taxes and fees, ensuring accurate information dissemination and compliance with local government policies.

Utilized PC Office tools for efficient data management and communication, streamlining administrative processes within the public sector.

Crefop-Craiova

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Career Counselor

Craiova, Dolj, Romania

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Summary

Contributed to a European project by facilitating client dialogue and managing administrative tasks to support career development initiatives.

Highlights

Actively engaged in a European project, coordinating activities and ensuring adherence to project guidelines and objectives.

Facilitated client dialogue and conducted consultations, guiding individuals through career development paths and educational opportunities.

Executed essential administrative tasks, managing documentation and scheduling to support program delivery and client services.

Pro Solutions-Craiova

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Sales Representative

Craiova, Dolj, Romania

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Summary

Represented Telekom Romania, driving sales and promoting telecommunication products to achieve market objectives.

Highlights

Served as a dedicated Sales Representative for Telekom Romania, actively promoting products and services to potential customers.

Achieved sales targets by effectively communicating product value and addressing customer needs.

Developed strong client relationships, contributing to customer retention and market expansion efforts.

Education

VHS Göppingen

Göppingen, Baden-Württemberg, Germany
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Certificate German Language for Professional Purposes Grade:

VHS Göppingen

Göppingen, Baden-Württemberg, Germany
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Certificate German Language Grade:

University of Craiova

Craiova, Dolj, Romania
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Bachelor Administrative Sciences Grade:

Languages

German

Romanian

English

Skills

Core Competencies

Customer Service, Administrative Support, Communication, Client Relations, Front Desk Operations, Event Coordination, Data Entry, Problem-Solving, Financial Reconciliation, Public Service, Project Coordination, Sales Acquistion, Record Keeping, Guest Relations.

Software & Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Hotel Management Systems (PMS), CRM Software (Basic).